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Privacy Policy
Last updated: 01/07/2026
Microton Technology Limited ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit store.microton.co.uk or place an order with us, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Microton Technology Limited, Company No. 05886066
55-57 Wilmslow Road, Handforth, Cheshire, Wilmslow, SK9 3EN
Email: info@microton.co.uk
Telephone: 01625 537 070
We are the "data controller" of the personal information you provide to us.
2. What Information We Collect
We may collect and process the following information about you:
- Identity data: name, title, username/password for your account.
- Contact data: billing and delivery address, email address, telephone number.
- Order data: details of products you have purchased or enquired about, including custom PC build specifications.
- Payment data: payment details are processed securely by our payment providers; we do not store full card numbers on our servers.
- Technical data: IP address, browser type, device information, and cookie data (see Section 6).
- Usage data: information about how you use our Site.
- Marketing preferences: your preferences in receiving marketing from us.
- Correspondence: records of any communications with our customer service team.
3. How We Collect Your Information
- Directly from you, when you create an account, place an order, contact us, or subscribe to our newsletter.
- Automatically, through cookies and similar technologies as you browse the Site.
- From third parties, such as payment processors or delivery couriers, where relevant to fulfilling your order.
4. How We Use Your Information and Our Legal Basis
| Purpose | Legal basis |
|---|---|
| Processing and delivering your order, including custom PC builds | Performance of a contract |
| Managing your account | Performance of a contract |
| Handling returns, refunds, and warranty claims | Performance of a contract / legal obligation |
| Sending order updates and service communications | Performance of a contract |
| Sending marketing communications (where you have opted in) | Consent |
| Improving our Site and services, fraud prevention | Legitimate interests |
| Complying with tax, accounting, and legal obligations | Legal obligation |
You can withdraw consent to marketing at any time by clicking "unsubscribe" in any email or contacting us directly.
5. Who We Share Your Information With
We may share your information with:
- Payment processors (e.g., card payment and buy-now-pay-later providers), to process your payment securely.
- Delivery couriers, to deliver your order.
- IT and hosting providers, who support the operation of the Site.
- Professional advisers (e.g., accountants, solicitors) where necessary.
- Regulators and law enforcement, where required by law.
We do not sell your personal data to third parties.
6. Cookies
Our Site uses cookies and similar technologies to operate correctly, remember your preferences, and understand how the Site is used. When you first visit the Site, you are asked to agree to our use of cookies. You can control or delete cookies through your browser settings at any time; note that disabling some cookies may affect the functionality of the Site (e.g., your shopping basket).
7. International Transfers
Where any of our service providers are located outside the UK, we ensure appropriate safeguards are in place (such as UK-approved Standard Contractual Clauses) to protect your data in line with UK GDPR requirements.
8. How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (for example, order and payment records are typically retained for at least 6 years for tax purposes). Warranty-related data for PC builds may be retained for the duration of the 36-month warranty period plus a reasonable period afterwards.
9. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data.
- Request correction of inaccurate data.
- Request erasure of your data, in certain circumstances.
- Object to or restrict certain processing.
- Request data portability.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at info@microton.co.uk. We will respond within one month, as required by law.
10. Complaints
If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the UK's data protection regulator:
Information Commissioner's Office (ICO) Website: ico.org.uk Telephone: 0303 123 1113
11. Keeping Your Information Secure
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including secure hosting and encrypted payment processing via our payment providers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date.
13. Contact Us
Microton Technology Limited
55-57 Wilmslow Road, Handforth, Cheshire, Wilmslow, SK9 3EN
Email: info@microton.co.uk
Telephone: 01625 537 070